Stijn OomenFeb 22, 20193 minDo you want certificate with that?Many years ago, still young and innocent, I was the ITIL® champion of a major Canadian Oil & Gas company, I became enthused to get all th...
Stijn OomenJan 13, 20194 minService Management Office and the Quest for The Holy GrailIt is a well-known fact that while many IT organizations do a respectable job in providing their customers with suitable digital solution...
Stijn OomenJan 3, 20193 minHow ITSM became an island in the IT oceanIt wasn’t that long ago that I conducted an IT Service Management (ITSM) maturity assessment for a large energy infrastructure company fo...
